We recently conducted research on the future of independent agents and learned 75% of agents believe that investment in technology is critical to their survival. Have you been giving your team the technology tools they need to succeed?
The story of Policy Crusher® : Bindable’s insurance software solution
June 8, 2020 | By: Bindable
In 2016, we set a goal to expand our Affinity partnerships. We were looking to create a tool to make it easier for our agents to manage and support our growing list of affinity groups.
We looked at how we could make our existing processes more efficient. At that time, our agents were logging into call center software, a customer management system, and our rater and agency management system. This became a 13-step process to quote and bind a customer in order to maintain the branded experience for our affinity groups - and that’s not counting the extra steps agents needed to take to actually obtain affinity rates.
Transitioning to remote work: A case study
April 14, 2020 | By: Bindable
The number of people working remotely has been rising steadily in recent years. Between long commutes and an effort to achieve work-life balance, more and more companies are making the transition to allow (and in some cases, encourage) employees to work from home, either part- or full-time.