Insurers should be focused on conveniently offering customers a variety of insurance options that go beyond their core business solutions in order to more broadly meet the expectations of today’s consumers.
In the midst of one of the toughest operating environments in recent years, it’s clear: in order to attract and retain the right insurance customers, the U.S. property and casualty insurance industry needs to go beyond traditional business practices and do things differently. We must reimagine how we create and deliver value to customers, who are demanding that insurance be much simpler and more relevant, personalized, and accessible.
Read more from Bindable Co-founder & CEO, Bill Suneson, via Insurance Innovation Reporter.