Today, the insurance industry has more tools and technology available than ever before,  — so it’s no surprise that business models and processes are changing quickly. Staying relevant is dependent upon meeting rapidly changing customer preferences and differentiating from a growing competitive landscape. Leaders and teams from all organizations must critically look at their business processes to unveil opportunities for digital transformation.

However, while change is clearly inevitable, success is not. In fact, a staggering 70% of digital transformation projects actually fail. In a world that calls for consistent and disruptive change, business leaders don’t need to ask themselves what to do (we know the answer is transform), but how to do it.